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Old 19-03-2002, 10:07 AM
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Default Bev - Stationery

Hi Bev,

Just seen your post on confetti. What a nightmare. Has teh customer services dept. got back to you yet. You must be fuming.

what are you going to do about it???

Emx
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Old 19-03-2002, 10:14 AM
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OH no have they let you down? i was going to use them???
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Old 19-03-2002, 10:22 AM
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Not standing up for Confetti but I've used them, and mine have been perfect!!

I do know tho that they have had some issues.

Ness
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Old 19-03-2002, 10:51 AM
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on my way to confetti to see whats happened.....

not doing very well lately are they! lots of complaints always on regarding the invite samples etc


collettexx
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Old 19-03-2002, 10:55 AM
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I have to say that the stationery is fine but...

when I ordered the samples I ordered the purple ribbon. I recieved the sample, really liked it and so we ordered it. What I received was not the same colour as the sample, so all I can presume is that I was sent the lighter purple/lilac sample by mistake. Obviously now I have ended up with REALLY dark purple (almost black - much darker than the purple shown in the example picture on the site) and although I don't need everything to match perfectly, it's just way off the mark.

I received two emails from two different people almost immediately - one asking me to phone her (sorry, I'm in Australia, no can do) and another asking her to email me back my address so they can check my order. Haven't heard back from them yet so fingers crossed.

At the end of the day all I want to do is send these ribbons back and get a lighter colour (to be honest any colour as long as it isn't this one ) sent back to me asap. Let's see what they say.
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Old 19-03-2002, 11:07 AM
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Well let us know how it goes. I'll keep my fingers crossed for you.

Emx
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Old 19-03-2002, 11:11 AM
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Hi Bev

Good luck with it all.

Mel
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Old 19-03-2002, 11:24 AM
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Just to let you all know that Confetti have replied to me and have suggested sending out a reel of the correct ribbon to me!
Stars!
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Old 19-03-2002, 11:30 AM
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Pleased that you have managed to get it sorted - lets hope the ribbon is the right one....
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Old 19-03-2002, 11:33 AM
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Well done Bev!!!

ness
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Old 19-03-2002, 11:35 AM
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Quote:
Originally posted by Cupid
Pleased that you have managed to get it sorted - lets hope the ribbon is the right one....
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Old 19-03-2002, 03:07 PM
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good news that bev!

hope everything goes well now with the ribbon!

collettexxx
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