Moan about bridal shop!! - Wedding Forum

LisaC · #1 (**permalink**) 08-05-2002, 08:30 AM

GGrrrrrrrrrrrrrrrrrrrrrrr!!!

I ordered some fabulous shoes from the bridal shop where my dress is from and when they arrived I brought them home. I tried them on 3 weeks ago and the straps were too short to fit the buckles!!

I took them back to the shop and she said she'd send them back and also ring them up. I've just rung her and she only sent them back last week and hasn't rung them either.

My BM's dress won't be ready until beginning of June (I get married 24th!!).

I've also just tried to arrange my final fitting and she wasn't particularly fussed about that either!!

Anyway, I'm having my final fitting on Friday at 3.00pm - with or without my shoes!!!!

Moan over!!! Thanks for listening!!

XXX

nlb1000 · #2 (**permalink**) 08-05-2002, 08:37 AM

Doesn't it make you want to spit!!! I can only sympathise and send a

. Just keep on at them, and ask to speak to the supplier yourself if need be. Keep your chin up, everythign will be Ok in the end.

Embles · #3 (**permalink**) 08-05-2002, 08:39 AM

Nightmare.

Like someone said recently, they are nice enough when they take your money off you aren't they. But when anything goes wrong...

Grrrr.

I am getting a bit concerned now about my dress. I ordered it in February and haven't heard a thing since. I was under thie impression that they would be sending swatches. Hmm, better ring them I think.

Hope your final fitting goes ok. I am sure things will work themselves out.

Em

nikki · #4 (**permalink**) 08-05-2002, 05:44 PM

Oh, I really think these places need naming and shaming!!! They really are not nice!

Nikki xxx

Shelley · #5 (**permalink**) 09-05-2002, 04:57 PM

Quote:

Originally posted by Embles
Nightmare.

Like someone said recently, they are nice enough when they take your money off you aren't they. But when anything goes wrong...

Grrrr.

I am getting a bit concerned now about my dress. I ordered it in February and haven't heard a thing since. I was under thie impression that they would be sending swatches. Hmm, better ring them I think.

Hope your final fitting goes ok. I am sure things will work themselves out.

Em

I completely agree with your comment about them being nice when taking your money!
Where I bought my dress from, the lady was really lovely and I recommended her to some friends who were getting married.
Since then, I went to have my first fitting and she told me I had to take my dress as she didn't have the room to store it!! They didn't even ring my mum to tell her that the dress was in, she had to keep chasing them!!!

It is at my mums at the moment, but they didn't have any zip up bags and told me to ask for one when I returned to pick up my undies I had ordered. They had to get me a new basque as the one I tried on had pink lippie on it!
Anyway, I went over on Saturday to see if the basque was in
and asked for my zip up bag - for which she charged me £10 which I was a bit annoyed about as she hadn't made any payment clear before!
When I got home I checked the basque and the box was really damaged, and my mum noticed a comment noted on the order sheet.... "Remove pink mark from basque"
I was livid - she has obviously sent this away to get cleaned or whatever and still charged me £65.00 for the bloody thing that other people have tried on!!!!!!!!!!!!!!
I am still fuming about it but haven't managed to bring myself to call her yet for fear of what rude words I will say to her!!
Anyway - Cheers for listnin!!

XX

Laurie · #6 (**permalink**) 09-05-2002, 04:59 PM

'Name and shame them' - there's a thread somewhere I think, so that other girls don't have the same problem with them!!

Angelmouse · #7 (**permalink**) 09-05-2002, 05:12 PM

For the amount of money we spend in these shops, the service in some is diabolical!!

Fran